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Janet Gibbs-Perry
Senior Implementation Manager
Professional Background
Janet Gibbs-Perry is a results-driven and collaborative senior implementation manager with more than 20 years of comprehensive experience in the realms of project management, client relationship building, and risk mitigation. Throughout her illustrious career, Janet has demonstrated her ability to deliver exceptional client experiences while thriving in fast-paced environments. Her extensive expertise in implementation management and her strategic approach towards project execution make her a valued asset in every organization she has been part of. Janet's career reflects her commitment to fostering positive working relationships, exceeding client expectations, and achieving project goals with efficiency and effectiveness.
Janet's journey in the professional world includes substantial roles at several prestigious organizations. She has served as an Implementation Manager at Rippling, where she was instrumental in executing implementation strategies that enhanced client engagement and satisfaction. Her tenure at the District of Columbia Department of Buildings as a Senior Product Manager allowed her to combine her technical skills with product management, guiding teams through complex projects and ensuring successful outcomes. Furthermore, Janet has made significant contributions during her time as a Senior Implementation Manager at Meta and Kustomer, where she honed her skills in managing large-scale implementations and optimizing processes to deliver high-quality services.
In addition to these vital roles, Janet spent important time as a Senior Technical Account Manager at STARTEK. In this capacity, she forged strong relationships with clients while addressing their technical needs and providing them with innovative solutions. Prior to her positions in technical account management, she showcased her talent in project and program management at Spoken Communications, a notable branch of Avaya Company, where she oversaw various critical projects and ensured that teams were aligned and focused on client outcomes. Janet has also held roles such as Product Manager and Professional Services Manager at HyperQuality, Inc., where she showcased her ability to bridge the gap between product functionality and client needs effectively.
Janet's career began with her work at AT&T Wireless, where she served as a Region Product Manager and a Field Marketing Manager. Here, she contributed to marketing strategies and product launches that not only drove sales but also increased customer engagement and loyalty. Her early experiences laid a strong foundation for her successful progression in implementation and project management across various sectors.
Education and Achievements
Janet pursued her education at Florida Atlantic University, which provided her with a solid academic foundation to support her career development. She has continually sought to expand her knowledge and skills in the ever-evolving field of project management and client relations. The combination of Janet's educational background and her extensive work experience enables her to address both organizational and client needs with a strategic lens.
Throughout her distinguished career, Janet Gibbs-Perry has achieved numerous milestones including the successful launch of various projects across different industries, developing and leading high-performing teams, and cultivating client relationships that have driven business success. Her ability to identify areas for improvement and implement effective solutions has distinguished her as a leader in her field.
Janet's joined mentoring programs where she shared her expertise with aspiring professionals, highlighting her commitment not only to her growth but also to nurturing the next generation of leaders in the industry. Her collaborative spirit and results-oriented mindset have earned her recognition from peers and clients alike, solidifying her reputation as an accomplished and respected professional in implementation management.
Achievements
- Leadership in Implementation Projects: Over the years, Janet has successfully led multiple implementation projects that have consistently met client satisfaction benchmarks and business objectives.
- Client Relationship Building: Janet is known for her exceptional interpersonal skills, allowing her to build and maintain robust relationships with clients across various sectors, fostering loyalty and repeat engagement.
- Innovation in Process Optimization: Janet has actively contributed to the development and optimization of project management processes, enhancing efficiency and productivity for her teams.
- Mentoring and Training: Janet has been involved in training and mentoring new professionals, demonstrating her commitment to sharing knowledge and empowering others in the field of implementation management.
- Recognition and Awards: Her dedication has not gone unnoticed; Janet has received accolades from peers and management for her outstanding ability to deliver results while maintaining high client satisfaction.
In summary, Janet Gibbs-Perry is a highly experienced and accomplished implementation manager specializing in client relations, project management, and risk mitigation. Her educational background at Florida Atlantic University, combined with her extensive work history at leading organizations, positions her as a thought leader in her field. Janet is not only defined by her professional accomplishments but also her passion for mentoring future leaders and enhancing client experiences, making her an indispensable asset in the implementation management domain.