Janel Kinlaw

Janel Kinlaw is a versatile professional with a background in project management, business analysis, and product ownership, focused on enhancing efficiencies, problem-solving, and workflow optimization.

With a strong educational foundation including a Master's in Library Science from Drexel University and a Bachelor's in Information Science from Susquehanna University, Janel has honed her skills in data management, CRM support, lead generation, and internet research.

As the Principal at Refining Workflow LLC, Janel offers services such as project management, business analysis, workflow review, and is well-versed in the roles of Product Owner and ScrumMaster.

Her expertise includes creating user stories, defining technical requirements, benchmarking metrics, system upgrades, membership list management, and email marketing campaign support.

Janel Kinlaw has previously held positions at Vector Psychometric Group, LLC as a Program Manager, at Wethos as a Data Librarian, at North Carolina Biotechnology Center as a Data Analyst, and at National Public Radio in various roles including Librarian, IT Project Manager, and Broadcast Librarian.

Her experience also extends to a Technology Project Manager role at Hewitt Associates.

Janel's areas of interest and skills revolve around identifying gaps in processes, aligning tools to complete projects, and streamlining workflows to improve overall efficiency.