Jan Sewalt

Jan Willem Sewalt is a Senior IT Service Management professional with a passion for establishing world-class customer service experiences within budget and set timelines, exceeding customer expectations. With expertise in customer experience, service delivery, service strategy, operations excellence, continuous service improvements, digital transformation, innovation, service automation, and people development management, Jan has extensive experience in managing IT services across the EMEA region. He is customer-focused and has a strong track record of developing and leading individuals, partners, and processes to deliver high-quality IT services that drive value through effective relationships, management, planning, and innovation.