Jamie Roberts

Jamie Roberts is a seasoned professional with a wealth of experience in the financial sector, particularly within Citi.

Currently serving as the Senior Vice President (SVP) Global NICE platform manager at Citi, Jamie oversees the implementation and management of the NICE platform on a global scale.

Prior to this role, Jamie held the position of Vice President (VP) Global Voice Recording Integration at Citi, where they were instrumental in integrating voice recording technologies across the organization.

Before venturing into managerial roles, Jamie excelled as a Senior Voice Analyst at Citi, honing their analytical skills and deepening their understanding of voice-related technologies.

Jamie's journey in the financial industry started as a Global Support Engineer at Speakerbus, where they gained foundational knowledge and experience in providing technical support.

With a proven track record of success and a diverse skill set in voice technologies, analysis, and platform management, Jamie Roberts continues to make significant contributions to the finance sector.