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Jamie Nielsen
Member Relations Manager at Merit Network
Jamie Nielsen, Director of Documentation, Process Improvement, and Compliance at Merit Network
Jamie Nielsen is currently the Director of Documentation, Process Improvement, and Compliance at Merit Network, a non-profit organization that provides high-performance Internet and network services to universities, colleges, K-12 schools, libraries, government, healthcare and other non-profit organizations in Michigan.1
In this role, she is responsible for:
- Reviewing and documenting customer procedures1
- Improving processes and ensuring compliance within the organization
Prior to her current position, Jamie Nielsen worked as the Grant Compliance Manager at Merit Network, where she gained experience in compliance management.
She has a passion for enabling sales teams to deliver high-impact, value-oriented storylines, as evidenced by her previous experience as a SaaS software educator.3
Nielsen is actively involved in improving her organization's onboarding program, collaborating with her leader, Michelle Kemper, to brainstorm ideas for enhancement.2
