Jamie Miller

Jamie Miller is a Customer Experience Designer with a strong background in visual and graphic design, specializing in packaging, product design, brand guidelines, and style guides. Jamie's work encompasses design, innovation, research, strategy, and visual thinking, all centered around understanding and improving customer experiences. With a Bachelor's degree in Visual Communication (Design) with a focus on Graphic Design from Monash University, Jamie has honed skills in connecting with people and collaborating with diverse stakeholders.

Jamie excels in working collaboratively with teams and business stakeholders to identify opportunities for creating meaningful customer experiences. With a customer-centric approach and a passion for enhancing how customers interact with products and services, Jamie is a quick learner who thrives in dynamic work environments. Drawing on a background in graphic design, Jamie effectively communicates the importance of placing the customer at the core of all activities.

Having held roles as a Service Designer at IAG, Customer Experience Designer at National Australia Bank and Medibank, and Graphic Designer at organizations like Playgro, Jamie brings a wealth of experience in designing and implementing customer-focused strategies. Additionally, Jamie has gained valuable insights as a Freelance Graphic Designer for various entities, showcasing versatility and adaptability in different work settings. With a background as a Medical Receptionist at Brighton Medical Clinic, Jamie's diverse professional journey underscores strong communication and interpersonal skills, essential for engaging with stakeholders effectively.

Jamie's expertise lies in creating meaningful experiences for customers, leveraging skills in design thinking, innovation, research, and visual communication. With a natural inclination toward understanding human behaviors, Jamie excels in telling compelling stories and advocating for customer needs. Through a blend of design flair and a genuine interest in people, Jamie brings a unique perspective to customer experience design, driving impactful changes for businesses.

Jamie Miller's passion for people, coupled with a dedication to enhancing customer experiences, solidifies a track record of successful collaborations and innovative solutions across various industries. With a foundation in visual and graphic design, a commitment to continuous learning, and a talent for connecting with others, Jamie remains at the forefront of designing customer-centric strategies that resonate with audiences and drive business success.