California State University, Northridge

Sales Team Lead at First Entertainment Credit Union

Arcadia, California

First Entertainment Credit Union

Sales Team Lead

Financial Services Representative II

Financial Services Representative

Verified ACH transfers and online wire transfers, and assisted clients with origination of said transfers.Processed all credit card payments, applications, and maintenances and also completed daily credit card settlements and reports.Assisted clients and branches with all online banking inquiries and debit card inquiriesvia telephone while also processing maintenances and applications for both products.Assisted with all electronic banking products, such as bill pay, online wire transfers, ACH origination, and Business Direct.

First National Bank of Northern California

Bank Operations Specialist

Bloomingdale's

Sales Associate

Prepare and process bank transactions for clients while also trying to provide best possible bank experience. Build relationships with regular customers, providing a positive environment for clients and projecting the bank's value for customer service. Practice cash handling and assist clients with any inquiries they may have about their bank accounts either in person or via telephone. Help to uphold bank's reputation as a family bank by making sure clients feel welcome and safe.

Bank Teller

Assisted students with homework and offered additional tutoring in specific subject-areas if necessary. Planned and prepared arts and crafts activities as well as games for students to enjoy during free-time. Created and Maintained a positive learning environment for all students, giving each student respect and encouragement, while also being a positive role model. Made an effort to get to know each student, how they learned, and how to best assist them as a teacher.

Yessem Abacus Academy

After School Teacher

Demonstrated proficiencies in telephone and front-desk reception and provided exceptional and friendly service to patients. Capabilities in verifying patient dental insurance, along with billing experience. Scheduled appointments and coordinated treatment plans for patients while ensuring an organized and positive office environment. Responsible for filing important documents, patient record management, and data entry.

Dr. Phillip S. Min D.D.S M.S.

Front Desk Receptionist/ Bookkeeper

Provided quality customer service in a fast-paced, high volume tea room. Skillfully addressed guests’ service needs and answered customer inquiries and resolved issues promptly. Monitored dining room to ensure optimal guest experience. Dealt with a high volume of diverse customer base and learned to work efficiently in a group setting.

Jamie Kang

Jamie Kang