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Jamie Feuss
Experienced professional in retail store management
Jamie Feuss is a seasoned professional with over 25 years of experience in the retail industry, currently serving as the Director of Retail Store Experience at Harman International.2 In this role, he is responsible for overseeing and enhancing the customer experience in Harman's retail locations.
Career Highlights
Jamie has been instrumental in developing Harman International's retail presence, particularly in designing and implementing innovative store concepts. He played a key role in creating the company's first North American retail flagship store, which showcases premium audio brands such as Harman/Kardon, JBL, and AKG.1 This flagship store is designed to provide an immersive and interactive experience for customers, allowing them to discover Harman's product portfolio while engaging with the brand's dynamic stories through unique, custom installations.1
Expertise and Responsibilities
As the Director of Retail Store Experience, Jamie's responsibilities include:
- Designing and implementing retail strategies
- Overseeing the creation of immersive and interactive store experiences
- Integrating digital touchpoints within physical retail spaces
- Ensuring that each product's personality and history is celebrated while supporting the overarching Harman brand story1
Jamie has also been involved in expanding Harman's retail presence internationally. He played a significant role in the development of the HARMAN Experience Store in Munich, which is the company's first store in Europe.3
Industry Recognition
Under Jamie's leadership, Harman International's retail design efforts have received recognition from the industry. The company was awarded the Digital Integration Innovation Award at the Retail Design Institute's 2015 International Store Design Awards1, highlighting the successful integration of digital elements in their retail spaces.
Jamie Feuss's expertise and innovative approach to retail experience design have made him a valuable asset to Harman International, contributing significantly to the company's retail strategy and brand presence in the competitive audio equipment market.