**Journalistic Summary:** James Hicks is a seasoned manager and solution architect with a wealth of experience in Information Technology. With a background in Business Management and Strategic Management, Hicks has held key roles at prestigious companies such as Dell EMC, where he currently serves as a Partner Solution Engineer. His expertise lies in content management systems like WordPress, cloud computing, digital publishing, and social media strategy. Hicks has showcased skills in big data management, solution architecture, project/program management, and conflict resolution. Having worked at companies like Hewlett Packard Enterprise and Apple, Hicks has a solid foundation in technology and a proven track record of success in managing IT programs and resources.