James Thomas

James Thomas is a seasoned product leader with over 10 years of experience in the field of digital innovation and product management.1 He currently holds the position of Senior Product Manager at Shopify, where he focuses on customer-centric solutions and digital innovation.

Professional Background

James has an impressive career trajectory, having held various senior product management roles at prominent companies:

• Senior Product Manager at Shopify (current role)
• Senior Product Manager II at Uber
• Group Product Manager at Walmart Canada
• Principal Product Manager at Walmart Canada
• Senior Product Manager at Walmart Canada
• Product Manager at XE.com
• Director of Strategy at Mercatus Technologies Inc.
• Owner/Creative Director at Surface Media

Expertise and Specialties

James specializes in several areas related to product management and digital innovation:

• Omni-channel strategies
• E-commerce and retail
• Consumer experience
• Payments and POS systems
• Mobile apps and marketing
• Technology innovation
• User-centered design
• Product strategy
• User experience strategy

Education

James has a strong educational background that complements his professional experience:

• MBA with distinction from Bradford University School of Management
• Graphic design education from City of Bristol College
• Completed an Agile Bootcamp from ASPE SDLC Training

In his current role at Shopify, James continues to apply his expertise in bringing together design, technology, and business to enhance customer experiences and create profitable solutions. His passion for customer-focused digital innovation drives his work in developing great customer experiences that solve real problems and make lives easier.1