James Thomas is a seasoned product leader with over 10 years of experience. With a passion for customer-focused digital innovation, he has led the development of great customer experiences that solve real problems and make lives easier. His specialties include omni channel, e-commerce, retail, consumer experience, payments, POS, mobile apps, technology innovation, product management, mobile marketing, user-centered design, customer experience, product strategy, mobile strategy, user experience strategy and innovation.

James has an educational background in graphic design from City of Bristol College, an MBA with distinction from Bradford University School of Management, and has completed an Agile Bootcamp from ASPE SDLC Training.

He has held various senior product management roles at high-profile companies including Senior Product Manager at Shopify, Senior Product Manager II at Uber, Group Product Manager at Walmart Canada, Principal Product Manager at Walmart Canada, and Senior Product Manager at Walmart Canada. He has also worked as a Product Manager at XE.com, Director of Strategy at Mercatus Technologies Inc., and Owner/Creative Director at Surface Media.

With a wealth of experience leading innovative digital initiatives in various industries, James is well-versed in bringing design, technology, and business together to enhance customer experiences and create profitable solutions.