James Southey is a highly accomplished professional who has excelled in customer success and sales development roles. He holds a degree in Sociology from The University of Sheffield and has also studied at Københavns Universitet. He began his career at Harper Harrison, where he served in consultant and associate consultant positions. Later, he moved to Aircall, where he worked as a Sales Development Representative covering UK, Australia, Northern Europe, and APAC regions. During his tenure, he demonstrated his expertise in generating new leads, meeting sales targets, and customer success. He was promoted twice and gained valuable experience in managing mid-market clients. Now serving as a Customer Success Manager at Aircall, he draws on his diverse background to provide exceptional customer service and help clients achieve their goals.