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James Resetco
Experienced Product Operations Director
James Resetco is a seasoned Customer Success Leader with a wealth of experience building and leading technical and business teams to solve complex challenges in various organizations. With a focus on implementing long-term solutions designed to scale, James has built a reputation for driving organizational change and building agile teams with a continuous improvement mindset. His areas of expertise include customer onboarding, solution design, system integration, and training and enablement, among others. James is also fluent in Spanish, making him an asset to companies with a global presence.
James has a Bachelor's degree in Business Economics with an emphasis in Accounting, Technical Management, and Entrepreneurship from the University of California, Santa Barbara. He has held various leadership positions, including Manager of Technical Solutions for Drive Plus at Power Factors and Director of Technical Services and Deployment and Technical Success at Invoca.
James has technical skills in Salesforce CRM and JIRA Administration, REST APIs, data transfer protocols, and web languages, among others. He also has marketing technology experience in platforms like Google Ads and Analytics, Adobe Analytics, and Microsoft Dynamics.
Overall, James Resetco is an accomplished leader with a passion for customer success, agile teams, and continuous improvement.
