James Pratt

Partnering with Customers to build success through CX, ITSM, Sales and Marketing

James Pratt is an accomplished professional with extensive experience in sales and account management.

He holds a Master's degree in Athletic Training from California University of Pennsylvania and a Bachelor's degree in Athletic Training from Elon University.

Currently, James serves as the Senior Manager of Mid-Market Sales at Freshworks, showcasing his expertise in sales leadership.

Prior to his role at Freshworks, he held various positions at Salesforce, including Manager of Commercial Sales, Sales Development Manager, and Global Onboarding & Enablement for Sales Development.

His earlier experience includes roles at Fuze, Inc. as an Account Executive and Account Development Representative, as well as sales positions at Biomet and Salesforce.

Before transitioning into sales, James worked in the healthcare industry as a Physician Extender and Athletic Trainer at Tahoe Orthopedics and Sports Medicine, and as an Athletic Training Fellow at Emory Healthcare.