James Pratt

James Pratt is the Director of AI User Experience at AT&T Labs, Inc., based in the Austin, Texas area.1 He has held this position since April 2006, leading a cross-functional team that focuses on designing data-driven decision-making tools.1 His work involves:

1. Conducting systematic job analyses of decision makers
2. Designing hypothesis management and data discovery systems
3. Implementing cloud-based analysis and data visualization tools
4. Exploring user needs for privacy in telecom data

Prior to his role at AT&T, Pratt's career includes:

• Senior Designer at Sony Online Entertainment (2004-2006)
• Principal Member Technical Staff at Lockheed Martin (2002-2004)
• Human Factors Engineer at IBM (1998-1999)
• Director of Systems and Research at PI Worldwide (1990-1996)

Pratt has several certifications, including:

• Certified SAFe® 5 Agilist
• Enterprise Design Thinking Practitioner
• Various LinkedIn certifications in UX research, design thinking, and AI

He has received awards for his work, including the Social Innovator Award from AT&T in 2009 and the SVP Excellence Award from AT&T Labs in 2010.1