Suggestions
James Pates
New York, New York
James Pates is a fan experience professional with extensive experience in consulting and digital product management. He worked at Deloitte for approximately 10 years, progressing from Analyst to Manager.1 During his time at Deloitte, Pates was part of the Crisis Management Solutions practice and later focused on experience design and business process.1 He has a Bachelor of Arts in International Politics and Economics from Middlebury College and an MBA from Columbia Business School.1 Currently, Pates is a Consulting Manager at Kraft Analytics Group and also works as a Deckhand for Hornblower Cruises and Events.1 He has global experience managing diverse teams and leading digital-first strategic initiatives, particularly in the Travel, Hospitality, Leisure, and Public Sector industries.1