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James O'Connor
James O'Connor is the Vice President of Microsoft International Operations and the Microsoft Ireland Site Leader.12 He has been with Microsoft for 27 years and leads the International Operations division of Microsoft Business Operations.2 In his role, James is responsible for sales operations enablement, regional operations centers, revenue management, product and service launches, compliance protection, and optimization of internal business processes.12
James focuses on driving end-to-end Customer and Partner experience, aligning with Microsoft's mission to make doing business with the company easy.1 He plays a pivotal role in leading Microsoft's internal digital transformation of Operations.12
Throughout his career at Microsoft, James has held various regional and global leadership positions across IT and Operations organizations, including leading Global Operations for Microsoft's Enterprise Services business and Microsoft's Dynamics Business Division.1 He has also spent time at Microsoft's headquarters in Redmond, Seattle.12
Outside of his primary role, James is actively involved in industry and community initiatives:
- He is a former President and Board member of the American Chamber of Commerce in Ireland and currently leads their Cyber Security work group.12
- He serves as a Board Member of Junior Achievement and ADAPT (The Global Centre of Excellence for Digital Content and Media Innovation).12
- James is a regular industry speaker on topics including Digital Transformation, AI, Education, and Digital Skills.12
James holds a Computer Science degree from Carlow Institute of Technology.2 He lives in Dublin with his wife Louise and their children, and is an avid sports and fitness enthusiast, particularly passionate about rugby and cycling.2