James Nguyen is an experienced IT professional, physicist, and problem-solver with a passion for all things technology. With a degree in physics from the University of San Francisco, James has an extensive background working in IT support and is currently employed as an IT Support Specialist at PlayStation. His skills in customer service and trouble-shooting have been honed through his prior roles as a former Help Desk Administrator at Sumo Logic, Help Desk Engineer at SimplDesk, and Production Associate at West Valley Staffing Group. James has also worked in scientific research and machine learning as a former Research Assistant and Teacher's Assistant at the University of San Francisco.

James has proven his leadership skills as a former Help Desk Lead Technician at the University of San Francisco School of Law and demonstrated his versatility through his prior work experiences, including a stint as a Chocolateer at Ghirardelli and as an Administrative Assistant at United Auto Repair.

Overall, with his diverse skillset and experience, James is a talented and reliable IT professional with a dedication to providing exceptional service to his customers.