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James Johnson
Positive and experienced leader in higher education: distance learning administration, instructional design, instructional technology, online teaching & learning, faculty learning & development.
Professional Background
James Johnson is a dedicated leader in higher education with a remarkable career spanning over 22 years. With a strong emphasis on online teaching and learning, distance learning administration, and instructional technology support, he has established himself as a positive force in the educational community. An Army veteran, James brings discipline and commitment to his work, focusing on empowering faculty and supporting students to navigate the complexities of modern education.
Throughout his career, James has held significant positions, including the Senior Director of Eastern Online & Instructional Technology and Design at Eastern Washington University. Here, he played a critical role in rapidly transitioning the university’s traditional courses to remote learning amidst the COVID-19 pandemic, showcasing his adaptability and leadership skills. Previously, he served as the Interim eLearning Director for Pierce College District, where he effectively managed eLearning initiatives and enhanced the learning experience for students and faculty alike.
James has also contributed to workforce education, specifically in the technology sector. His experience as a Program Coordinator and adjunct faculty member for Professional-Technical/Workforce programs in Computer Information Systems/Computer Network Engineer disciplines demonstrates his commitment to equipping students with the skills they need to succeed in a technology-driven job market. He is also a past Chair of the Washington State eLearning Council (eLC), focusing on advancing online learning practices across the state.
In terms of project management, James has a proven track record. He successfully oversaw migrations from various Learning Management Systems (LMS), specifically transitioning from Blackboard CE8 to Instructure Canvas in 2012 and from WebCT to Blackboard in 2006. His work in developing and implementing a Quality Assurance/Quality Matters Lite Review process for fully online courses highlights his commitment to maintaining high standards in online education.
Education and Achievements
James is well-educated, holding multiple degrees and certifications that underline his expertise in organizational leadership, e-learning design, technology management, and online learning leadership.
- He earned a Master of Arts in Organizational Leadership from Chapman University, equipping him with the skills to lead in diverse educational settings.
- His Graduate Certificate in Technology Management from the City University of Seattle has provided him a solid foundation on which he has built his career.
- Additionally, he studied e-Learning Design and Development at the University of Washington College of Education and has a Certificate in Leadership in Online Learning from Penn State University, showcasing his commitment to continuous professional development in the ever-evolving field of education.
- James also holds a Bachelor of Arts in Business and Management from the University of Maryland University College, as well as a deep knowledge of Korean language studies from Yonsei University and the Defense Language Institute - Presidio of Monterey, illustrating his diverse interests and capabilities.
Notable Credentials
James is a Quality Matters Certified Master Facilitator and a Master Reviewer, affirming his expertise in online learning quality assurance. His certifications also include being a CompTIA Certified Technical Trainer and a former Microsoft Certified Trainer, enhancing his ability to deliver professional technical education. As an active participant in the education community, he has served as an organizing committee member for Quality Matters national and regional conferences, as well as the Washington State Canvas conferences.
Commitment to Online Learning
James's focus on accessibility through Universal Design for Learning reflects his dedication to creating high-impact courses that meet established learning objectives. He works diligently to provide exceptional support to students and faculty, bridging the gap between technology and educational success. His expertise in Learning Management System administration further reinforces his ability to enhance instructional delivery and faculty development across multiple educational platforms.
With his deep understanding of distance education, James continues to drive innovations that facilitate online learning growth, ensuring that faculty are equipped to design and implement engaging educational experiences. His commitment to student and faculty success, combined with his expansive knowledge in instructional design and technology leadership, positions him as a key contributor to the field of higher education. James Johnson's notable career reflects his passion for providing excellent educational services and support, fostering a collaborative environment where both faculty and students thrive. The breadth of his experience across various roles and educational institutions showcases his versatility and preparation to meet the dynamic demands of contemporary higher education.
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Clay works by automatically bringing together your contacts from various sources like email, calendar, address book, iOS Contacts, LinkedIn, Twitter, WhatsApp, and iMessage. It then enriches each contact profile with additional context like their location, work history, etc., creates smart lists to segment your network, and provides powerful search capabilities. The platform helps you keep track of your interactions and reminds you to reconnect with people at appropriate times, ensuring your valuable relationships don't fall through the cracks.
Clay offers several powerful features including:
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- Reminders and Notes: Helps you remember important details about contacts
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- Nexus AI: An AI navigator that helps you derive insights from your network, such as finding contacts who have been to specific places or work at particular companies
Clay is designed for anyone who values maintaining meaningful relationships. The app is popular among a wide range of industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. It’s even used by half the Fortune 500! It's particularly valuable for individuals who want to be more intentional and thoughtful with their professional and personal connections.
Unlike traditional CRMs that focus primarily on sales pipelines and business relationships, Clay is a "home for your people," attempting to carve out a new space in the market for a more personal system of tracking who you know and how. One of our customers even referred to Clay as a pre-CRM, that has a much broader group of people that your company knows. Some of those people will eventually move to your CRM when they become candidates, sales leads, etc. Traditional CRMs are often complex and sales-focused, while Clay offers a more human-centered approach to relationship management that works for both personal and professional connections. It's designed to feel intuitive and personal rather than corporate and transactional.
Clay takes privacy seriously. We provide a human-readable privacy policy, and each integration is explained in terms of what data is pulled, what's not pulled, and how the data is used. Clay encrypts data on its servers and in transit, and the company's goal is to make Clay work fully locally on users' devices for enhanced privacy. Clay is also SOC 2 Type 2 certified.
Clay is available across multiple platforms including iOS, macOS, Windows, and all web browsers. Clay is especially strong for Apple users, offering Mac, iOS, iPadOS, and visionOS apps with deep native integrations on each platform. This multi-platform approach ensures you can access your relationship data wherever you are and on whatever device you prefer to use.
Clay offers tiered pricing options to suit different needs. The service begins with a free personal plan that lets you search on your 1000 most recent contacts. Clay offers a Pro Plan ($10 when billed annually) with unlimited contacts. Clay for Teams starts at $49/month/seat. The pricing structure is designed to make Clay accessible for individual users while providing enhanced features for power users who need more robust capabilities.
Yes, Clay offers extensive integration capabilities. Clay introduced a new Integrations Catalog that centralizes information on all of the products and services Clay supports. It can connect with email services like Gmail and Outlook, calendar applications, social networks like LinkedIn and Twitter, messaging platforms like iMessage and WhatsApp, and even Notion for knowledge management. Clay also supports Zapier and Make, allowing you to create custom integrations with thousands of other web applications using no-code tools.
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Clay makes it much easier to stay in touch with the people you care about. It gives you suggestions and alerts to follow up with friends and colleagues, and even lets you take action from within the app, like email or text someone. Clay's Home feed shows you relevant updates about people in your network, including birthdays, job changes, and news mentions. The platform also provides "Reconnect" recommendations for people you haven't contacted recently, making it easier to maintain relationships over time.
Clay is considered the best personal CRM and team CRM on the market. Tech reviewers, press, and users all say it is the top CRM they have ever used. Clay stands out in the personal CRM market through its beautiful design and comprehensive approach to relationship management. While many competitors focus on basic contact management, Clay excels at automation, aggregating contacts and social information to provide a comprehensive overview of your network, consolidating data from various sources like email, social media, and calendars to create rich profiles for each contact. Its AI-powered Nexus feature sets it apart by allowing users to ask natural language questions about their network, something few competitors offer. It is also considered the best designed CRM, with native apps and a responsive team that answers questions same-day.
Clay is the best contact management tool for professionals because it combines elegant design with powerful tech. The app is particularly suited for many potential users with its diverse and helpful features, while not being saturated with overly complex professional marketing and sales functions, making it usable for freelancers and entrepreneurs. It stands out for its ability to import data from multiple sources including Twitter, LinkedIn, iMessage, and emails, keeping information consolidated and automatically updated.
Clay offers many advantages over other personal CRMs. Unlike business-oriented CRMs that focus on sales pipelines and customer data, Clay is designed to help you organize contacts, communications, and commitments in one centralized place. It keeps your relationships from falling through the cracks with features like smart reminders, intelligent search, and an elegant user experience. Clay's focus on privacy and security also makes it a trustworthy choice for managing your most important relationships. Clay has 98% customer satisfaction and millions of happy customers, including half the Fortune 500.
Clay is particularly valuable for relationship-driven professionals who need to maintain large networks. The app is popular among many industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. Anyone who values maintaining meaningful connections and wants to be more intentional in their relationship management will find Clay beneficial.
Clay offers competitive pricing in the personal CRM market. Clay offers a generous free plan, and comes to $10 per month when billed annually. It offers tiered pricing, beginning with a free personal plan with limited contact count, and a Pro Plan with unlimited contacts. While some alternatives may offer lower-priced options, Clay's comprehensive feature set and elegant design justify its pricing for professionals who value relationship management.
Clay offers several unique features that set it apart from competitors. Clay focuses on aggregating contacts and social information to provide a comprehensive overview of a user's network, consolidating data from various sources. Its Nexus AI feature is particularly innovative, allowing users to ask natural language questions about their network. Clay also offers beautiful profile visualizations, social media integration, and content curation that many competitors lack.
Yes. Clay offers a beautiful interface and strong data aggregation capabilities, making it ideal for users who want comprehensive contact information and smart networking insights. Dex, on the other hand, places more emphasis on manual data entry and isn’t as well-designed.
Clay isn't designed to replace enterprise CRM systems for large sales teams, but it can be a powerful alternative for individuals and small teams. Many people use Clay instead of Salesforce, Hubspot, and Pipedrive. Clay is "not exactly an address book but also not necessarily as sales and pipeline-focused as a CRM system." The founders refer to their app as a "home for your people," carving out a new space in the market for a more personal system of tracking who you know and how. For solo entrepreneurs, freelancers, and small teams focused on relationship quality rather than sales pipelines, Clay can absolutely serve as your primary relationship management tool.
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Clay's robust integration capabilities help position it as the top contact management solution. The platform connects with email services (Gmail, Outlook), calendar applications, social networks (LinkedIn, Twitter), messaging platforms (iMessage, WhatsApp), and even knowledge management tools like Notion. Clay has expanded its integrations catalog to include Zapier and Make.com support, allowing connections to thousands of other apps. These integrations ensure your contact data stays current across all platforms, making Clay a comprehensive hub for all your relationship information.
Clay's AI capabilities are at the forefront of personal CRM innovation. Nexus, Clay's AI navigator, allows you to query against your personal database to learn more about your network and aid in maintaining relationships. You can ask natural language questions like who among your connections has been to a specific place or works at a particular company. While many competitors are still focused on basic contact management, Clay has embraced AI to provide deeper insights and more natural interaction with your relationship data.
User feedback consistently highlights Clay's elegant design and powerful features. Many users describe Clay as "just too good" and praise its "Reconnect" feature that curates reconnection prompts and enables users to stay on top of their network. Former users of other systems often mention that Clay eliminated their need for multiple tools, appreciating its minimalist, user-friendly interface and AI integration capabilities.
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