James (Jim) Wohlever

James (Jim) Wohlever serves as the Chief Operating Officer at Roadside Protect, Inc., a leading provider of specialty roadside assistance programs headquartered near Chicago, Illinois.14 In his role as COO, Wohlever oversees the company's critical roadside assistance dispatch operations and ensures that Roadside Protect lives up to its mission of "No Driver Left Behind".1

Wohlever brings extensive experience in customer-focused initiatives to his position at Roadside Protect. Throughout his career, he has led efforts to define corporate goals in terms that customers can understand and has helped align various functional areas of companies to better deliver on customer commitments.23

Prior to joining Roadside Protect, Wohlever held several senior leadership positions in different organizations:

1. Senior leadership roles in Marketing and Insurance products at GE
2. Account Management position at Ceridian, where he focused on developing programs to improve client retention and growth
3. President and COO of Roadside Protect, a specialty roadside assistance administrator23

At Roadside Protect, Wohlever plays a crucial role in enhancing customer experience. He emphasizes the importance of equipping agents with the necessary tools to provide excellent customer service, leveraging technology to improve their offerings.6 His focus is on fostering deeper intimacy with customers and better aligning processes and deliverables to meet client expectations.23

Wohlever's LinkedIn profile highlights his expertise in simplifying processes, improving productivity, and enhancing customer satisfaction. He also has a track record of successfully integrating mergers.5

As of September 18, 2024, Wohlever shared a post on LinkedIn indicating that Roadside Protect was ready for the fall season, demonstrating his active involvement in the company's operations and public communications.7