James C.

James Casaca is a versatile Customer Success professional with a wealth of experience in the Financial, Telecommunications, and Educational sectors.

He excels in building strong partnerships with B2B SaaS customers, providing them with the necessary tools and best practices to achieve their business objectives.

Actively engaged in the Customer Success community, James attends various network events to tackle complex problems faced by clients, his team, and the industry.

With a background at Coconut Software as a Customer Success Manager, James also has experience as an Account Executive, Growth, and Business Development Specialist at Street Contxt.

Prior to these roles, he worked in the finance sector as a Financial Advisor and Financial Service Representative at TD Canada Trust, showcasing his diverse expertise.