James Cadd

James Cadd is a seasoned Product Manager with a specialization in Calling & Teams Phone at Azure Communication Services, where he is instrumental in shaping product strategies and roadmaps to facilitate the development of customer engagement and contact center solutions.

With a strong background in real-time communication, developer engagement, and software development, James excels in understanding the needs of CTOs and developers, enabling him to deliver platforms that foster customer loyalty.

He is an alumnus of the University of Florida, where he honed his skills, preparing him for a successful career in product management.

James Cadd has held various key roles at Microsoft, including Senior Product Manager, Senior Program Manager, and Program Manager, contributing significantly to the development of Azure Developer Platforms, consumer apps, and Xbox developer accounts.

Prior to his tenure at Microsoft, James accumulated experience in software development and engineering roles at esteemed organizations such as Burgess Group, LLC, InterTouch Media Technologies, Corp, JBS International, Inc., and SoftPro.

His early career included internships at Motorola Solutions and ABB, where he laid the foundation for his IT expertise.

James Cadd's expertise lies in product management, developer engagement, real-time communication, software development, and customer experience solutions.

He is passionate about partnering with customers and partners to drive innovation and create impactful solutions that enhance customer relationships and drive business growth.

James's professional journey reflects his commitment to excellence and his ability to adapt to diverse roles and responsibilities within the technology and software development industry.