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James B.
Experienced Operations, Tech, and Business Director
James Burnham is a customer experience and operations management leader with over 18 years of experience. He has held various senior roles at top companies such as Rockstar Games, ZeniMax Online Studios, and J.J. Haines & Co., Inc. James is a talented business development professional who strives to achieve high levels of customer satisfaction, improve the bottom line, and turn around underperforming operations. He specializes in strategic planning, project management, business analytics, and video game development. James is a former Assistant Professor of Aerospace Studies and Director of Operations at the United States Air Force. He holds a Master of Science in Management: Leadership and Organizational Development from Troy University and a Bachelor of Science in Criminology from Florida State University.
