Jake Volz

Jake Volz is a highly qualified professional with a diverse educational background in Psychology and Human Factors & Ergonomics.

He received his Bachelor of Arts (BA) in Psychology followed by a Master of Science (MS) in Human Factors & Ergonomics, both from San Jose State University.

Jake has held prominent roles in various prestigious organizations, showcasing his expertise and experience in user research, user experience design, and social science research.

Currently, he serves as the Sr. User Research Manager at IBM, where he oversees research activities to enhance user experiences.

Prior to his current role, Jake worked as a User Researcher at IBM, displaying his commitment to understanding user behavior and preferences.

His background includes valuable stints at industry giants like Google, Panasonic, and NASA, where he honed his skills in user experience design, research, and human factors.

Jake's experience as a Research Pilot at NASA demonstrates his ability to adapt to diverse environments and his interest in human factors in complex systems.

With a solid educational foundation and a rich professional experience, Jake Volz is a seasoned professional in the field of user research and human factors, contributing significantly to the technological advancements in user experience design.