Jake Smith

Jake Smith is a seasoned professional in customer support and operations, with a strong background in high-growth startups.

As a certified Zendesk Admin, Jake has expertise in managing intricate systems and processes, contributing significantly to organizations' growth and scalability.

With a Bachelor of Arts in Media Arts & Game Development from the University of Wisconsin-Whitewater, Jake combines academic knowledge with practical experience.

Having worked in prominent roles such as Senior Systems Analyst, Co-Founder, and Manager in various organizations like Checkr Inc., Workrise, Universal Music Group, Bird, and Catalyst Esports Solutions, Jake has honed his skills in building and managing platforms with global impact.

Throughout his career, Jake has demonstrated a passion for creating and optimizing systems at any scale, acknowledging the collaborative effort required from diverse teams to bring ideas to fruition.