Jake Kumar

Jake Kumar is an experienced IT systems administration and support professional with a background in MSP and SMB environments.

He has excellent interpersonal skills and is known for his ability to communicate and collaborate effectively with engineers, PMOs, and C-Level executives.

In addition to his technical expertise, Jake is experienced in technical writing, process improvements, opportunity and product research, lean principals, team building, and working with virtual teams in multi-cultural settings.

Jake studied Computer Science at Loyola University Chicago, where he achieved a GPA of 3.4 and made the Dean's List four times. He also participated in a Study Abroad Program in Spain focusing on Humanities and Sociology at Universidad Loyola Andalucía.

His professional experience includes roles such as Information Technology Specialist at Ntiva, Inc., Sr. Service Operations Specialist at JLT Group, IT Support - Project Management at kCura, Executive Desktop and Trading Support Engineer at BP, and Data-Center Administrator at Chi Networks.

Jake has also served in various roles such as T2/3 Support Engineer, Project Coordinator, Project Manager, and Jr. Systems Administrator in his career.

His diverse background and expertise make him a valuable asset in the IT industry, particularly in the areas of system administration, technical support, project management, and cross-functional collaboration.