Jake Burman

Jake Burman is a seasoned Product Management professional at ServiceNow with extensive experience as a developer, strategist, and architect.2 He specializes in digital transformation and has a diverse skill set ranging from developing code to learning and installing complex ITSM or cloud systems.2 Jake is also known for his focus on workflow automation and integration within the ServiceNow platform.4

In his role at ServiceNow, Jake has been involved in various aspects of the company's platform development, particularly in areas such as Workflow Automation and Flow Designer.14 He has participated in knowledge-sharing events, including presenting at ServiceNow's Knowledge conference on topics like creating end-to-end digital workflows with Workflow Automation.1

Outside of his professional life, Jake is a loving husband and father of four.3 He maintains an active presence on social media platforms like Twitter (X), where he shares insights related to his work in product management and digital transformation.3