Jake Armstrong

Jake Armstrong is a seasoned professional with a background in Biochemistry and Molecular Biology from Southwestern Community College District.

Currently, Jake holds the position of Lead Staff Support Engineer - ITOM at ServiceNow, where he tackles intricate technical and strategic challenges while prioritizing effective communication with clients and team members.

Jake has a proven track record of success, having previously held roles such as Lead Senior Support Engineer, Senior Support Engineer, and Support Engineer - ITOM at ServiceNow.

Prior to joining ServiceNow, Jake gained valuable experience as a Technical Lead at KIO Networks, Data Center Support Technician at KIO Networks, and in various positions at Patenaude & Felix, BioTox Sciences, and Green Leaf Tree Care Inc.

Jake's passion lies in innovation and automation, constantly seeking new tools and ideas to enhance team efficiency and problem-solving capabilities.