Jae Roh

Jae Roh is the Director of Software Product Management at Faction, where he plays a pivotal role in shaping product strategies and enhancing user experiences. With over two decades of experience in product management and technology leadership, he has a strong background in user experience design, API integration, and digital customer experience architecture. His leadership is characterized by fostering collaboration among diverse teams of product managers, designers, and engineers, driving innovation and product adoption effectively.

Professional Background

Current Role: Director of Software Product Management at Faction.
Previous Positions:
- Consultant in Product Management and UX Design at Faction.
- Principal Solutions Architect at CenturyLink.
- Senior Director of Product Management at Level 3 Communications.
- Various roles at Mirapoint, Openwave Systems, Plum Voice Portals, and Boston Cyberarts.

Achievements

Jae has demonstrated significant impact in his roles, including:

Managing products generating over $150 million in annual sales.
Scaling customer API transaction volumes from zero to hundreds of thousands per day.
Enhancing web and mobile registration and usage metrics by tenfold.

Education

Jae Roh holds an impressive academic background from the Massachusetts Institute of Technology (MIT):

Master of Science in Technology and Policy.
Master of Science in Electrical Engineering.
Bachelor of Science degrees in Electrical Engineering and Computer Science, as well as Physics.