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Jade Craigs
Senior Business Incident and Event Resolutions Manager at Sainsbury's Bank
Jade Craigs has an extensive 16-year background in the Financial Service Industry, with a focus on Major Incident Management and Resilience. Throughout their career, they have worked in various operational areas such as Retail Savings, Mortgages, Credit Cards, Business Banking, Current Account, Stores, and Contact Centres.
Jade's expertise lies in regulatory risk reporting and data privacy within the financial sector. They hold a strong academic foundation from their studies at The Kings School, Tynemouth.
With a wealth of experience, Jade has held key positions in reputable organizations including Senior Business Incident and Event Resolutions Manager at Sainsbury's Bank, roles at Webhelp (TSB) within Mortgages, and at Virgin Money in Incident Management, Resilience, Complaint Insight, Team Management, and Quality Assurance.
