Institut Technique Cardinal Mercier - Bruxelles

Vice President, Repair Engineering and Technical Innovation at CTDI

CTDI

Vice President, Repair Enginering and Technical Innovation

Our quest is to provide superior travel planning to fulfill your vacation dreams.

Louvet Travel

Founder of Louvet Travel Co.

Led and motivated high-performance teams to execute strategic priorities.
Recruited and developed great talent with capabilities to deliver.
Developed team through coaching, mentoring, and performance management to build leadership required to scale.
A key member of a Tiger-Team tasked to identify root-causes of Platform and Network outages. 
Recommended many process improvements and the acceleration of network management automation efforts which resulted in a significant lowering of self-inflicted outages and a noticeable improvement of the Net Promoter Score (NPS).
Identified means to replace and deprecate legacy network management applications.
Guided development and deployment of HA/scalable network collectors.
Developed software to process/visualize network topology in real time, using BGP Link-State information.
Led the development of highly available, scalable, and controllable alarm pipeline with advanced artificial intelligence correlation capabilities capable of handling hundreds of millions of events per day through a microservice architecture.
Collaborated with operations team to standardize the base AWS VPC configuration and authentication.

Comcast

Vice President, Network Software Engineering

Partnered with members of the security team to draft/update security standards for all vendors providing OEM hardware to Comcast.
Authenticated and identified PKI, secure boot, secure code, code version management, anti-rollback, chain-of-trust, secure code execution, hardware security module, random number generation, secure key store, encryption, secure download, remote management, power-up and reset process code security, failure recovery, and security field provisioning. 
Reviewed overall software interfaces across CPE products and ensured cohesive and consistent software architecture across all devices.
Worked to define IoT software solutions required by the organization for CPE devices.
Interfaced with CPE standards committees on the security of MoCA, Wi-Fi, IP video, and IoT software solutions.
Assisted in buy versus make decisions as well as partitioned Comcast work versus vendor-supplied modules.
• Interfaced with CPE standards committees on future security, MoCA, Wi-Fi, IP video, and IoT software solutions.
• Assisted in buy versus make decisions as well as partitioned Comcast work versus vendor-supplied modules.

Vice President, CPE Systems Architecture

Oversaw and managed X1, CIM, SteelCloud, web, and mobile applications.
Led and guided infrastructure design, including logical design, server topology, and environment placement.
Performed infrastructure capacity planning and ensured system environments remained adequately scalable for anticipated growth and availability.
Oversaw budget and capacity planning efforts to align capacity needs with investments by providing reports on crucial efficiency and effectiveness metrics for infrastructure initiatives.
Acted as objective and independent arbiter among various stakeholders (including development, operations, and business) to architect solutions to meet business objectives.  Built employee knowledge and skills in specific areas of expertise.
Worked with solutions architects and lead developers to provide consensus-based enterprise solution, focusing on scalability, adaptability, and ability to align with changing business needs.
Assessed the infrastructure, and environment needs of projects, systems, and recommended architectural improvements.
• Worked with solutions architects and lead developers to provide consensus-based enterprise solution, focusing on scalability, adaptability, and ability to synch with changing business needs.
• Assessed infrastructure, environment needs on projects, and systems, as well as recommended architectural solutions.

Senior Enterprise Architect

Architected the design of highly scalable, redundant, and secure private clouds infrastructure spanning four data centers, running the production and software for the X1 Entertainment Operating System platform.
Graduated from the high-technology management leadership (HTML 2014) course.
Directed the X1 capacity, storage, security, storage, computer, and network team.
Leveraged AWS availability zone concept into X1 data center design to achieve 99.997% availability and prevent/minimize impact during maintenance operations.
Led the development of process automation, which resulted in a high level of consistency, and drastically reduced time and impact of maintenance operations.

Operations, Architecture lead, Director of Compute, Network and Storage

Managed, led, and mentored a sizeable subordinate staff of software developers, systems/database administrators, analysts, project managers, on-site and offshore contractors, and consultants.  
Designed, deployed, tested, and maintained disaster recovery and business continuity solution.
Interfaced with hardware/software vendors to implement enterprise solutions for increased efficiency and capacity.
Maintained and assessed adherence to payment card industry standards and best practices.
Validated systems, databases, and network security.
Performed cause analyses and developed changes needed to achieve 99.999% uptime for all critical products and services.
Authored several IT policies, incorporating into IT policy manual.
Conceptualized and managed the development of a new data center to host a suite of secure, high-volume, and real-time cashless payment processing applications and reporting systems, as well as a re-architected cashless payment gateway eliminating most single points of failure.
Increased processing capabilities five magnitude levels while bolstering batch success rate from ~45% to 99.7%.
Negotiated advantageous, high-dollar contract with a wireless carrier for B2B applications, providing significant cost savings to the company.
Implemented new, efficient disk-based backup architecture, with nightly off-site replication for disaster recovery and business continuity, providing dramatic human resources reduction while eliminating all issues surrounding long-term retention and tracking of backup media containing PCI or other sensitive data.
Designed and developed reporting system (dashboard) to report transaction system performance.
Developed and implemented point-of-sale emulators to test and measure credit card authentication system performance and availability across the GPRS network.
Identified and eliminated single points of failure in infrastructure, improving total systems availability of company.

USA Technologies, Inc.

VP of Network Operations / CSO

Created, tested, and installed pilot for large-scale, highly available, and fault-tolerant IPsec VPN deployment in Osaka, Japan for the General Electric (GE) Company, replacing leased lines used by ATMs with less expensive VPN solutions for annual cost savings exceeding 5 Million dollars per year.  
Developed applications to collect information from routers, summarizing bandwidth usage to permit billing allocation of shared resource costs to various business units and providing business with a significant additional revenue source.
Acted as a lead network engineer for a large financial services center located in Philadelphia suburbs, managing enterprise network design and security.
Served as a lead network engineer for enterprise wide-area network, troubleshooting at GE Global Operations Center and developing/implementing various networks and router management software.  
Acted as a network engineer for network security of business partner connections and Internet routers.
Designed network management software used by network operations center team and GE customers, including DNS management software.
Acted as technical team leader for management/administration of Sun servers, workstations, and PCs on Lockheed Martin EOS project.
Lead the relocation efforts of the EOS program from East Windsor, New Jersey to Valley Forge, Pennsylvania.
Spearheaded the migration of Sun workstation environment from SunOS 4.1.3 to Solaris 2.3 and the migration from diskless to a swap-full architecture.
Developed and managed the secure gateway between proprietary Lockheed Martin(LMCO) network and Goddard Space Flight Center network.

Advanced Systems Consulting, Inc.

Principal Consultant

Designed, captured, simulated, and routed 2 control-intensive, application-specific integrated circuits with more than 150,000 gates, using VLSI 0.8u technology.
Integrated and tested the PT-2000 Computer-Image-Generator (CIG) for the C-5 Galaxy Flight Simulator.
Developed IPI and SCSI device drivers for Sun workstations and 68040 single-board computers.
Acted as technical team leader for PT-2000 CIG.
Provided mentoring and leadership to over 25 test engineers during the first four production lots of PT-2000 CIG.
Developed and designed three triple-high Eurocard electronic circuit boards with more than 350 ICs for the PT-2000 and CS 1000/CS 2000 CIG.

General Electric

Systems Engineer

Maintained hardware and software of DC-10; B-737; and F-16 flight simulator, as well as digital radar landmass simulator.
Spent 18 months on-the-job training at the Singer Company (Link division) in Binghamton, New York and helped finalize the design of F-16 flight simulator.

Jacques Louvet