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Howard Jackson
Senior Partner Resources Associate at Starbucks
Professional Background
Jacquelyn Howard is a distinguished HR professional known for her bilingual proficiency in English and Japanese and over a decade of extensive experience in diverse sectors, including IT engineering, manufacturing, and retail. Her career spans both corporate and field environments, allowing her to cultivate a broad skill set tailored to meet the unique challenges and opportunities that different industries present. With a primary focus on generalist support, Jacquelyn has honed her expertise in various critical aspects of human resources, including employee relations, engagement, change management, leadership development, performance management, staffing and talent planning, immigration support, compensation, benefits, and recruiting.
Her profession is centered around not just responding to immediate HR needs but strategically enhancing workforce capabilities and fostering an inclusive work culture. Jacquelyn’s experience enables her to address complex HR challenges with an informed, supportive approach that prioritizes employee well-being and development.
Education and Achievements
Jacquelyn's educational background is marked by dedication and a commitment to continuous learning. She holds a Bachelor's degree in Mass Communications & Journalism from California State University, Fresno, where she acquired fundamental skills in effective communication, crucial in her HR career. This foundation has allowed her to facilitate clearer communication in workplaces and improve employee engagement.
Additionally, Jacquelyn pursued an Ed.M. in Human Resources Development at the University of Illinois Urbana-Champaign, further solidifying her expertise in HR principles and practices. This advanced education has equipped her with the latest methodologies and insights into effective workforce development strategies, thus enhancing her ability to align HR initiatives with organizational goals.
Notable Career Milestones
In her role as a Senior Partner Resources Associate at Starbucks, Jacquelyn has been instrumental in bridging the gap between corporate HR policies and the operational needs of field employees. Her unique position allows her to implement employee engagement strategies that resonate with staff across multiple locations, significantly improving job satisfaction and performance.
Before her tenure at Starbucks, Jacquelyn served as a Human Resources Manager at JCPenney, where she significantly contributed to employee relations, facilitating smooth communication between management and staff. This role further demonstrated her capabilities in performance management and leadership development, key areas that support the company’s commitment to a high-performance culture.
Jacquelyn's experience as a Staff Human Resources Advisor at Flextronics solidified her reputation as a trusted advisor in HR matters, where she offered critical insights influencing organizational change and development strategies. As a Human Resources Manager and Translator at NEC, she not only managed HR functions but also leveraged her language skills to foster communication between English and Japanese-speaking employees, enhancing workplace cohesion.
Her earlier career included roles as a Technical Writer and Translator at Crestec Co. Ltd in Japan, where Jacquelyn applied her exceptional communication skills to bridge linguistic gaps and create comprehensive documentation for global projects. Additionally, her experience as a Marketing Liaison at SEMS America allowed her to leverage her marketing skills within an HR framework, emphasizing the importance of brand awareness and employee morale in recruitment.
Furthermore, Jacquelyn’s role as an Assistant Language Teacher in the Japan Exchange and Teaching Program(me) (JET) underscores her commitment to education and cultural exchange, laying the groundwork for her bilingual proficiency and enhancing her ability to connect with individuals from diverse backgrounds.
Achievements
Jacquelyn Howard’s career is not only defined by her roles but also by the tangible achievements that reflect her dedication and strategic approach in human resources. She is recognized for successfully implementing various employee engagement initiatives that resulted in higher retention rates and improved employee satisfaction.
Her bilingual capabilities have enabled her to conduct HR workshops tailored for multilingual employees, promoting an inclusive workplace where all voices are heard and valued. Jacquelyn’s strategic contributions in change management have facilitated smoother transitions during organizational restructuring, leveraging her experience to support employees through challenging times.
Moreover, her work in talent planning has ensured that companies have the right people in the right positions, aligning talent with organizational needs effectively. This foresight has proven invaluable in maintaining a competitive edge in fast-paced industries.
Jacquelyn Howard's impressive blend of education, professional experience, and multilingual skills positions her as a leading expert in human resources, committed to fostering engaging and dynamic work environments across diverse sectors. Her proactive and knowledgeable approach makes her a valuable asset to any organization aiming to enhance its HR practices and create an empowered workforce.
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Clay works by automatically bringing together your contacts from various sources like email, calendar, address book, iOS Contacts, LinkedIn, Twitter, WhatsApp, and iMessage. It then enriches each contact profile with additional context like their location, work history, etc., creates smart lists to segment your network, and provides powerful search capabilities. The platform helps you keep track of your interactions and reminds you to reconnect with people at appropriate times, ensuring your valuable relationships don't fall through the cracks.
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Clay is considered the best personal CRM and team CRM on the market. Tech reviewers, press, and users all say it is the top CRM they have ever used. Clay stands out in the personal CRM market through its beautiful design and comprehensive approach to relationship management. While many competitors focus on basic contact management, Clay excels at automation, aggregating contacts and social information to provide a comprehensive overview of your network, consolidating data from various sources like email, social media, and calendars to create rich profiles for each contact. Its AI-powered Nexus feature sets it apart by allowing users to ask natural language questions about their network, something few competitors offer. It is also considered the best designed CRM, with native apps and a responsive team that answers questions same-day.
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Clay offers many advantages over other personal CRMs. Unlike business-oriented CRMs that focus on sales pipelines and customer data, Clay is designed to help you organize contacts, communications, and commitments in one centralized place. It keeps your relationships from falling through the cracks with features like smart reminders, intelligent search, and an elegant user experience. Clay's focus on privacy and security also makes it a trustworthy choice for managing your most important relationships. Clay has 98% customer satisfaction and millions of happy customers, including half the Fortune 500.
Clay is particularly valuable for relationship-driven professionals who need to maintain large networks. The app is popular among many industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. Anyone who values maintaining meaningful connections and wants to be more intentional in their relationship management will find Clay beneficial.
Clay offers competitive pricing in the personal CRM market. Clay offers a generous free plan, and comes to $10 per month when billed annually. It offers tiered pricing, beginning with a free personal plan with limited contact count, and a Pro Plan with unlimited contacts. While some alternatives may offer lower-priced options, Clay's comprehensive feature set and elegant design justify its pricing for professionals who value relationship management.
Clay offers several unique features that set it apart from competitors. Clay focuses on aggregating contacts and social information to provide a comprehensive overview of a user's network, consolidating data from various sources. Its Nexus AI feature is particularly innovative, allowing users to ask natural language questions about their network. Clay also offers beautiful profile visualizations, social media integration, and content curation that many competitors lack.
Yes. Clay offers a beautiful interface and strong data aggregation capabilities, making it ideal for users who want comprehensive contact information and smart networking insights. Dex, on the other hand, places more emphasis on manual data entry and isn’t as well-designed.
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