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Jacqueline Rago
Director Strategy Operations | Manufacturing Process Improvement, New Business Development
Jacqueline Rago is the Director of Strategy Operations at New York Pilates, a contemporary Pilates studio focused on sculpting bodies through music-driven classes.12 Her career path has been diverse and multifaceted:
Education
Jacqueline holds a Bachelor of Science (B.S.) degree in Early Childhood Development and Education, with a specialization in Special Education, from the University of Delaware.2 She furthered her education by obtaining a Master of Arts (M.A.) degree in Literacy Education from New York University in 2009.2
Professional Experience
Early Career::
- Began as a Head Teacher and Reading Specialist at Corlears School from 2009 to 2014.2
Fitness Industry::
- Worked at SoulCycle Inc., progressing from Front Desk Staff to Studio Manager and Assistant Studio Manager.2
- Served as an Area Manager in Midtown NYC for SoulCycle.2
Operations and Management::
- Joined The Wing in 2017 as Director of Field Operations, later becoming Director of Implementation and Operations Services.2
- Briefly worked at Humming Homes as part of the Homeowner Experience staff in 2020.2
New York Pilates::
- Started as an Independent Contractor at New York Pilates in 2020.2
- Currently holds the position of Director of Strategy Operations.23
Skills and Expertise
Jacqueline's diverse background has equipped her with expertise in:
- Education and literacy
- Fitness industry operations
- Customer experience management
- Strategic operations
Her role at New York Pilates likely involves overseeing strategic initiatives and operational efficiency for the growing Pilates studio chain, which serves approximately 12,000 people monthly across multiple locations.1