Suggestions
Jacqueline Jarquin
Leader of both Inhouse Contact Centers and BPO outsourced Contact Centers (Inside Sales, Customer Service, and Retention) via phone, chat, email, social media, and fax team
Jacqueline Jarquin is the Head of Customer Service - Customer Experience at JAFRA Cosmetics International.1 She has been in this role since January 2022, which means she has been working in this position for about 2 years and 9 months as of October 2024.1
Professional Background
Jacqueline is based in Los Angeles, California, specifically in the Thousand Oaks area.12 Her role involves leading customer service operations for JAFRA Cosmetics International, a company in the cosmetics industry.
Areas of Expertise
While specific details about her responsibilities are limited in the provided information, her title and background suggest that Jacqueline likely:
- Oversees customer service strategies and operations
- Manages customer experience initiatives
- Leads teams responsible for customer interactions and support
Leadership Experience
Jacqueline appears to have significant experience in customer service leadership. She has been described as a leader of both in-house contact centers and BPO (Business Process Outsourcing) outsourced contact centers.3 Her areas of focus include:
- Inside Sales
- Customer Service
- Retention
Communication Channels
In her role, Jacqueline likely manages customer interactions across various channels, including phone, and potentially other forms of communication.3
Given her position and the nature of her work, Jacqueline Jarquin is likely a key figure in shaping the customer service strategy and experience for JAFRA Cosmetics International's clients.