Jacqueline Contuzzi

Jacqueline Contuzzi is an individual with a strong educational background and diverse professional experience in the fields of customer success, consulting, and operations.

She holds a Bachelor's Degree in English and Creative Writing from the University of Wisconsin-Madison, showcasing her proficiency in communication and creativity.

Additionally, Jacqueline studied Motion Picture Arts and Film at the Interlochen Center for the Arts, demonstrating her passion for visual storytelling and artistic expression.

Throughout her career, she has held key roles such as Customer Success Manager at Zoom, where she excelled in managing customer relationships and ensuring their success with the platform.

Prior to Zoom, Jacqueline served as a Customer Success Consultant at Granicus, gaining valuable insights into consultancy and client management.

Her experience also includes positions like Customer Experience Manager and Solutions Consultant at Apto, showcasing her expertise in enhancing customer satisfaction and providing tailored solutions.

With a background in Operations & Customer Service at Havenly, Jacqueline has honed her skills in operational efficiency and customer support.

During her professional journey, she has also contributed to organizations like MassChallenge as an Operations Intern and to EXPLO in various roles from Residential Director to Activities Coordinator and Residential Advisor/Instructor, highlighting her versatility and adaptability across different functions.