Jacob Halverson

Jacob Halverson is the Experience Manager at Bishop's Lodge, part of the Auberge Resorts Collection, located in Santa Fe, New Mexico. His role involves curating unique and immersive guest experiences that reflect the local culture and environment, continuing his commitment to hospitality excellence.

Background and Career Path

Jacob's journey in hospitality began with a diverse educational background, initially focusing on education and biology before discovering his passion for the industry through a hospitality elective. His career includes significant roles in both boutique hotels and glamping resorts:

• Early Experience: He started his career serving at IHOP, which laid the groundwork for his customer service skills.
• Management Roles: Jacob held a management position at The Society Hotel in Portland, Oregon, where he enhanced guest experiences through innovative projects like the "colorful life" initiative.
• Glamping Expertise: Before joining Bishop's Lodge, he was the General Manager at Mendocino Grove, a prominent glamping resort in California, where he implemented operational improvements that elevated guest satisfaction and revenue streams.

Current Role at Bishop's Lodge

In his current position at Bishop's Lodge, Jacob is focused on:

• Guest Experience Innovation: Developing programs that resonate with guests and highlight local culture.
• Operational Excellence: Utilizing his extensive background to ensure high-quality service and memorable stays.

His transition from managing glamping resorts to overseeing luxury hospitality illustrates his adaptability and commitment to creating authentic experiences for guests in diverse settings.123