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Jacob Coblenz
Principal Enterprise Customer Success Manager
Jacob Coblenz is a seasoned professional in the field of customer success management, currently serving as the Principal Enterprise Customer Success Manager at ClearCompany Talent Management Software.1 He assumed this role in January 2023, marking a promotion from his previous position as Senior Enterprise Customer Success Manager at the same company.1
Career Progression
Jacob's career journey showcases a steady climb in the customer success domain:
- He began his professional career with internships, including a stint as a Legislative Intern at Capitol Consulting LLC.1
- His entry into the tech industry started at TripAdvisor, where he worked as a Reporting and Analytics Specialist and Owner Services & Messaging Specialist.1
- Jacob then moved to WordStream, where he progressed from Senior Customer Success Specialist to Manager of Customer Success.1
- Before joining ClearCompany, he briefly worked at Drift as a Conversational Marketing Customer Success Manager.1
Education and Certifications
Jacob holds a Bachelor of Science degree in Political Science and Government from the University of Connecticut, which he attended from 2010 to 2014.1 During his junior year, he studied International/Global Studies at Palazzo Rucellai.
His professional development includes several certifications:
- Bing Ads Accredited Professional certification from Microsoft
- Google AdWords certification in Fundamentals and Search Advanced
- SHRM - Certified Professional (SHRM-CP)1
Additional Experience
Beyond his primary roles, Jacob has demonstrated leadership and interpersonal skills through positions such as:
- Vice President of Recruitment at Alpha Epsilon Pi
- Lodewick Visitor Center Tour Leader at the University of Connecticut1
Jacob Coblenz's LinkedIn profile can be found under the username jacob-coblenz-b2866462, where he has over 500 connections.2