Jackie Dille

Jackie Dille is an accomplished operations and customer success executive with a strong focus on professional-learning marketplaces and establishing high-performing global customer success teams in the realm of recurring revenue businesses. With a remarkable track record spanning more than a decade, Jackie has overseen client servicing, business strategy, and operations within rapidly growing global environments. Noteworthy achievements include scaling revenue from $80M to approximately $500M, expanding personnel from 150 to around 2,000, and growing a professional network from 100K to over 500K experts. As the former Director of Business Strategy & Global Operations, Jackie introduced a data-driven approach leading to substantial performance enhancements, significant revenue growth in B2B surveys, and substantial cost savings. Skilled in team building and cross-functional collaboration, Jackie is recognized for her ability to translate complex strategies into tangible operational objectives, foster impactful leadership qualities, and create a transparent and collaborative work culture based on accountability and merit.