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Jackie Cheron
Customer Training and Adoption Manager - SaaS Solutions
Jackie Cheron is an experienced customer success manager with a background in partnering with clients within the information technology and services industry.
With a BA in Political Science and Business Institutions from Northwestern University, Jackie has a strong foundation in both political science and business.
In Jackie's career, she has held various roles in organizations such as ServiceNow and Mattersight Corporation, where she showcased her skills in training, adoption, customer engagement, and data integrity.
She is known for her passion for the human side of technology integration and her ability to navigate complex organizational changes.
A strategic storyteller, Jackie uses language as a tool to understand personality traits and human behavior, allowing her to make informed business decisions.
Her expertise lies in relationship management, data utilization for business insights, and managing tech projects.
Jackie Cheron's professional journey highlights her dedication to leveraging data-driven strategies for customer success and organizational growth.