Jackie Boholst is a seasoned Customer Retention Manager at News International. Her impressive career trajectory has spanned several years of experience in customer service and retention. Boholst is passionate about providing exceptional service to clients to enhance their customer experience. She has a background in using data analytics to identify customer needs and preferences, enabling her to develop successful retention strategies that increase loyalty and reduce churn rates.

Boholst's skills extend to training and developing teams, which are essential for providing quality service. Her expertise in customer retention management is remarkable, having successfully created and implemented effective customer service policies that have led to the growth of multi-million-dollar companies. Her contribution to News International has been significant, ensuring customer satisfaction through feedback-alliance and recommending action plans to improve service delivery.

Boholst's interest in customer retention management is evident in her professional experience, notably in developing communication channels that foster engagement with clients. She has also been instrumental in building strong relationships with key stakeholders, enabling her to navigate various interdepartmental collaborations to achieve positive outcomes.