Jabran Ahmed

Supervisor - Project Support at Northstar Technologies, Inc.

Jabran Ahmed is a professional working as a Supervisor - Project Support at Northstar Technologies, Inc. in Pakistan.1 Here are some key details about his career and background:

Professional Experience

Jabran Ahmed has been with Northstar Technologies, Inc. for several years, progressing through different roles:

Supervisor - Project Support: February 2023 - Present
Team Lead - Project Support: May 2021 - February 2023
Project Support Consultant: January 2020 - May 2021
Technical Support Consultant: March 2019 - January 2020

Skills and Responsibilities

In his current role, Jabran's responsibilities include:

Guiding clients on efficient software usage
Providing solutions within software limitations
Identifying and reporting bugs, gaps, and enhancements
Working with development teams to understand client requirements
Describing various software modules to clients
Helping and guiding teammates
Ensuring client satisfaction with implementations
Providing additional training on features and modules
Documenting client-specific processes

Achievements

Jabran has received recognition for his work, including:

Emails from clients appreciating his work
Two promotions within 2.5 years at Northstar Technologies, Inc.1

Previous Experience

Before joining Northstar Technologies, Jabran worked in various roles:

Sr Subtitle Editor at ePlanet Communications Inc (January 2017 - September 2018)
Business Development Manager at Countryside Chalet (January 2015 - March 2015)
Proofreader at iScorpion (September 2014 - December 2014)