Isaac Mercadante

Isaac Mercadante is a seasoned professional, currently excelling as an Automation Developer at IBM. In addition to his technical role, he plays a pivotal part in disseminating knowledge about Robotic Process Automation (RPA) globally.

Isaac's diverse background includes stints as an actor, traveling across continents with various plays, an experience that instilled in him the confidence and adeptness to communicate effectively across diverse cultures.

Transitioning from acting to teaching, Isaac utilized his theatrical skills to make English lessons engaging and interactive for students. His six years of English studies combined with teaching experience propelled his language proficiency to new heights.

At IBM, where he initially supported global customers in Sales Transactions, Isaac swiftly identified opportunities for process improvement through automation. Starting with VBA, he progressed to complex automation solutions involving Java, Notes, SAP, and Legacy Scripts, significantly enhancing departmental efficiencies.

Leveraging his IT graduation and RPA developer certification, Isaac seamlessly integrates his varied expertise to deliver high-quality RPA solutions and train new developers within IBM across different regions.