New Jersey Institute of Technology

Chief Technology Officer at Basicforce Systems

•	Conduct technical assessments of clients on-premises and cloud systems and design solutions 
•	Develop migration plan from on premise Microsoft Exchange servers to Microsoft 365
•	Perform Microsoft Office 365 migration from on-premises exchange, Google workspace
•	Assist clients mitigate vulnerabilities identified during infrastructure audits 
•	Windows servers hardware consolidation and upgrades
•	Perform server migration and virtualization using VMware vSphere ESXi 
•	Provide remote and onsite support of client’s computing and networking infrastructures
•	Prepare clients’ systems documentation including network diagrams
•	Implement AD synchronization with Azure AD Connect Sync.
•	Research and identify technology solutions to software, hardware, and network issues.
•	Prepare Pre-sales technical proposals, SOW and attend presentation meetings with clients
•	Maintain communications with clients and external resources concerning technical issues
•	Google workspace setup and Google drive migrations
•	Configure and deploy SonicWALL firewalls, Switches and Access Points
•	Perform Projects management and deployment tasks

Ocean Computer Group, Inc.

Senior Network Systems Engineer

•	Conduct technical audits and assessment of clients’ on premise and cloud infrastructure 
•	Perform cybersecurity audits and work with client vulnerabilities mitigation solutions
•	Implement and test client’s disaster recovery and business continuity plans.
•	Design infrastructure solutions aligned with clients’ business goals and IT strategy
•	Server Consolidation and Virtualization using VMware ESXi HA Cluster or Microsoft HyperV, 
•	Microsoft 365 Email migration from on premise Exchange and other systems
•	Active Directory and Microsoft 365 email administration
•	Azure Active Directory Synchronization with on premise AD via Azure AD Connect 
•	Microsoft Azure cloud virtual server provisioning  
•	Perform clients’ systems audits and onboarding
•	Shared files migration to SharePoint, OneDrive, Dropbox, Google drive
•	Configure and install server hardware, including Vmware ESX, Windows 2008 operating systems
•	Perform network administration, diagnostic and act as escalation point for helpdesk support requests  
•	Manage multiple complex IT projects, by leading their implementation and monitoring progress
•	Maintain extensive knowledge of current and emerging IT technologies and serve as an advisor to executive staff on information security practices and procedures
•	Develop detailed development/data-migration project plans and work breakdown structures
•	Hold regular project status and planning meetings to track team progress against assigned tasks.
•	Manage client communications and expectations; negotiate project schedules with users as required.
•	Apply project management expertise across the portfolio for standard and complex projects, managing multiple clients’ projects in parallel.
•	Manage and perform large scale Windows workstations/laptops rollout and OS upgrades

RoundTable Technology

Professional Services Systems Engineer

Basicforce Systems

Chief Executive Officer

•	Responsible for the day to day operation of the entire managed services delivery team, providing overall guidance and supervision
•	Responsible for the end to end planning and delivery of IT projects proactively balancing scope, schedule, budget, risks, team, outcomes and benefits
•	Provide end-to-end IT support to all clients with problems related to all hardware, software and network technologies 
•	Consult with customers to determine business needs and translate those needs into technical requirements then scope requirements into formal processes and/or Statements of Work.
•	Performed server consolidation, virtualizations, upgrades and migrations of VMware vSphere ESXi and Microsoft Hyper-V. Configured VMware clusters using Dell Equallogic SANS and Drobo NAS
•	Responsible for the implementation and enhancement of Microsoft technology core infrastructure, including Skype for Business, Active Directory, and Exchange Configure and maintain Active Directory Services and Microsoft Office 365 transitions
•	Assessed the effectiveness and efficiency of existing systems; develop and implement strategies for improving or further leveraging these systems.
•	Negotiate terms, conditions of sale, and warranties of software applications with key suppliers, vendors, and service providers.
•	Backup and restore data and virtual machines using Veeam, Symantec backup Exec, MozyPro and other cloud backup  
•	Installed and Configured antivirus server like Symantec Endpoint, Kaspersky, Bitdefender, Sophos
•	Maintain extensive knowledge of current and emerging IT technologies and serve as an advisor to executive staff on best practices and procedures
•	Create and manage updates to documentation, including standard operating procedures, system inventories and configuration baselines.
•	Ensured that clients were satisfied with the quality, timeliness, and efficiency of the professional services received

tmg-emedia

Director, Managed IT Services

All Covered

Engineer Team Lead

•	Provided technical design, implementation, and support services around on premise Windows Server and Microsoft cloud services to clients across North America
•	Performed migrations from non-Microsoft messaging platforms to Exchange Server or Office 365
•	Configured hybrid transitions between on-premises Exchange and Office 365
•	Deployed collaboration systems leveraging Skype for Business/Lync Server or Office 365 Skype for Business Online and SharePoint Online configurations, including OneDrive Online for Business
•	Patching of Windows server and workstations using WSUS and Kaseya.
•	Configure and install server hardware, including VMware ESX, Windows 2008/2012 operating systems: Active Directory, DFS, DHCP, DNS, Remote Desktop Services, PowerShell 
•	Perform network administration, diagnostic and act as escalation point for helpdesk support requests  
•	Manage multiple complex IT projects, by leading their implementation and monitoring progress
•	Collaborate with clients and prioritize projects to ensure they archive maximum return on investment 
•	Formulate and execute business continuity plans to minimize downtime for business critical applications and safeguard vital data
•	Develop relationships and work with internal development teams or external vendors to define project plan, schedule and hand-off processes and deliverables.
•	Develop detailed development/data-migration project plans and work breakdown structures
•	Assure compliance to tasks and deliverables as identified in the project proposal 
•	Mentor and coach less experienced staff and align team members to project-related objectives
•	Acquire and maintain current knowledge of relevant product offerings and support policies in order to provide technically accurate solutions to customers.

Isaac Matara