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    Iris Lerner

    Technical Project Manager

    Professional Background

    Iris Lerner is a dynamic professional with a robust career in technology and management, showcasing a diverse skill set that spans front-end web development, human resources management, and product management. Leveraging her extensive background in technology and customer support, Iris has established herself as a knowledgeable Information Technology Manager, driving innovation and operational efficiency in her self-employed ventures. Her rich career includes critical roles at renowned organizations, proving her versatility and dedication to her chosen fields.

    Iris's journey into technology began with an in-depth Front-End Web Developer Nanodegree from the prominent online educational platform, Udacity. This experience provided her with foundational skills in web development, encompassing key technologies such as HTML, CSS, and JavaScript, which are essential for creating engaging user interfaces and enhancing user experiences.

    Her career kicked off in a technical role at Deutsche Bank, where she served as a Support Level 2 Specialist. Here, Iris honed her problem-solving and customer service skills, working closely with clients to address their inquiries and resolve complex issues. Her determination and aptitude led to her promotion to Application Owner - AVP, where she took on greater responsibilities, overseeing application performance and ensuring seamless operational functionality.

    Further expanding her expertise, Iris transitioned to Allied Testing, LLC as the QA Automation Lead. In this capacity, she played a pivotal role in ensuring the quality and reliability of software products, employing automation techniques to improve testing processes. This experience solidified her understanding of software development life cycles and quality assurance methodologies, making her a valuable asset in any technology-driven organization.

    Iris's analytical skills and technical prowess eventually led her to Storemapper.co, where she excelled as a Technical Customer Support & Front-End Developer. Working at the intersection of technology and customer interaction, she was responsible for not only addressing customer inquiries but also for developing user-friendly web interfaces. Her unique blend of skills enabled her to drive user satisfaction and engagement effectively.

    In the role of Product Manager at SureSwift Capital, Iris tapped into her strong management capabilities, overseeing product development from concept to launch. Her focus on aligning product features with market needs showcased her ability to understand customer demand while managing cross-functional teams. This role was crucial in enhancing her leadership skills and strategic vision, which she applies effectively in her current position as an IT manager.

    Education and Achievements

    Iris Lerner's educational foundation is both thorough and diverse. Her early studies in Human Resources Management/Personnel Administration at the State University of Management (SUM) equipped her with essential insights into organizational behavior, talent management, and strategic HR practices. This knowledge serves as a strong backbone for her multidisciplinary career, as understanding human capital is vital in both technology and management sectors.

    The formal education paired with real-world experience creates a well-rounded professional who is particularly adept at combining technical capabilities with a keen understanding of user needs and operational efficiency. Throughout her career, Iris has continually sought opportunities for personal and professional growth, embodying the principles of lifelong learning.

    Notable Achievements

    Iris Lerner has achieved remarkable milestones across her professional journey. Some of her notable accomplishments include:

    • Successfully launching multiple product iterations in her role as a Product Manager, directly contributing to increased user engagement and satisfaction. Her capacity to translate customer feedback into actionable insights has been a hallmark of her career.
    • Developing and refining web applications in her tenure at Storemapper.co, which led to improved user experiences and enhanced application performance. Her front-end development skills have significantly influenced the success of projects she has worked on.
    • Leading a QA team at Allied Testing to implement cutting-edge automation strategies that not only improved its testing efficiency but also reduced the time-to-market for critical software updates.
    • Contributing to Deutsche Bank's customer support team by fostering relationships and ensuring a high level of user satisfaction, thereby enhancing the bank's reputation within a competitive financial market.

    With a multifaceted background that combines technical acumen with strategic management, Iris Lerner remains committed to driving innovation and excellence in the technology space. Her journey so far serves as an inspiring example of how diverse educational experiences and professional roles can converge to create a future-ready professional well-equipped to tackle evolving industry challenges.

    Related Questions

    How did Iris Lerner transition from a Support Specialist role at Deutsche Bank to becoming an Information Technology Manager?
    What specific skills did Iris Lerner gain from her Front-End Web Developer Nanodegree at Udacity that she applies in her current position?
    In what ways has Iris Lerner's educational background in Human Resources influenced her approach to technology management and team dynamics?
    What unique challenges did Iris Lerner face while managing product development at SureSwift Capital and how did she overcome them?
    How has Iris Lerner successfully integrated her technical and customer support experience into her roles in product management and IT management?
    Iris Lerner
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    Location

    Tel Aviv - Jaffa, Tel Aviv District, Israel