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Iris Escamilla
LAC VP, SAP Customer Experience Services
Iris Escamilla is an experienced professional in the areas of customer success, services, and account management, with a strong background in the technology industry. She holds Bachelor's degrees in International Marketing and Business Relationships from prestigious institutions such as Universidad de Monterrey and Instituto Politécnico Nacional, respectively.
Currently, Iris is the Regional Director of Customer Success & Services for Mexico and the North region at SAP, a leading provider of enterprise software solutions. Prior to joining SAP, she worked as a Supply Chain Account Executive at Gartner, a research and advisory company providing insights for IT leaders. She also held various positions at SAP, including Services Specialist for Customer Engagement and Commerce and Services Account Manager.
During her career, Iris has accumulated extensive experience in programming, customer engagement, and supply chain management, which have equipped her with a unique set of skills and expertise in the enterprise software industry. Her passion for technology and empowering businesses to achieve their goals makes her a highly valued leader and advisor for SAP's clients in the region.