Íris Carlota A.

Íris Carlota A. is a Genius Admin at Apple, a role that involves providing technical support and customer service related to Apple products. As a Genius Admin, she is responsible for overseeing the repair process, diagnosing product issues, and ensuring customers receive timely updates about their device repairs. This position requires strong problem-solving skills and the ability to manage multiple tasks simultaneously while maintaining high customer service standards.14

In addition to her technical responsibilities, a Genius Admin also mentors team members and contributes to the operational efficiency of the repair department. This includes managing paperwork, inventory, and collaborating with other teams to enhance service delivery.13

While specific personal details about Íris Carlota A. are not widely available in public sources, her LinkedIn profile suggests she is actively engaged in her professional community, likely sharing insights related to technology and customer service.2