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Irina Lebedeva
Customer Support Manager – Grammarly
Irina Lebedeva is a skilled professional with a strong background in languages and literature. She holds a Master's degree in Language and literature (English, German) from Petro Mohyla Black Sea State University and a Bachelor's degree in the same field from Mykolaiv V.O.Sukhomlynsky State University.
Irina has gained valuable experience in the customer support and quality assurance domains. She currently serves as a Customer Support Manager at Grammarly, a role that demands excellent communication and problem-solving skills. Prior to her current position, she held the position of Senior Customer Support Representative at Grammarly, showcasing her progression within the organization.
Before joining Grammarly, Irina worked as a Quality Assurance Specialist at an Undisclosed American Company, honing her attention to detail and analytical abilities. She also has experience as a Customer Service Representative at another undisclosed American company, illustrating her diverse skill set and adaptability.