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Ipek Gumus
Customer Experience & Business Development Manager at Acibadem Aplus
Ipek Kilicci Gumus is an accomplished professional with a diverse educational background and experience in business administration, chemistry, customer experience, business development, and operations management.
She holds a Master's degree in Business Administration from Bahçeşehir Üniversitesi and a Master's degree in Chemistry from Rheinische Friedrich-Wilhelms-Universität Bonn.
Ipek has also completed her studies in Chemistry at Çukurova Üniversitesi with high academic achievements.
Throughout her career, Ipek has held key roles such as Customer Experience & Business Development & Operation Manager at Acıbadem/Aplus, Customer Experience Manager for KFC&Pizza Hut Brands at Yum! Brands, and Operations Coach for BURGER KING® Europe, Middle East & Africa, focusing on emerging and growth markets like Turkey, Macedonia, and Georgia.
Her professional journey also includes positions such as Quality Assurance Analyst at Ulker Chocolate, Intern of Business Development Management at ABIGEM, and an Intern of R&D and Quality Assurance at Marsa.
Ipek Kilicci Gumus's expertise spans customer experience, business development, operations management, quality assurance, and business strategy, making her a versatile professional with a strong academic foundation and extensive industry experience.