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India Solomon
I help companies with the people side of their business!
India Solomon is a seasoned Customer Service Manager known for fostering customer loyalty and retention in fast-paced settings.
Her adept problem-solving abilities and talent for defusing high-pressure situations have contributed to her success in customer service.
With a Bachelor of Arts degree in Fashion Merchandising from Wayne State University, India combines her creative background with analytical skills to enhance customer service processes.
Throughout her career, she has held key roles such as Director of Customer Experience at Phenomenal and Client Services Manager at DHS Private Security, Inc., where she honed her people management, coaching, and leadership skills.
India has also excelled in positions like Travel Experience Supervisor at Hopper, Lead Customer Care Representative at Nordstromrack.com - HauteLook, and E-Commerce Wholesale and Customer Service Manager at WJ Apparel Group.
Her diverse experience includes roles as Co-Owner at PeepToe, Senior Closing Representative at Quicken Loans, and Visual Merchandising Manager at Forever 21, showcasing her adaptability and expertise across different industries.