Imogen Pierce

Imogen Pierce is a Senior Customer Success Manager at Trustpilot, currently based in Copenhagen, Denmark. She has a strong background in customer success management and project management, having previously held roles that contributed to her expertise in these areas.134

Education and Career Background

Imogen graduated from Wellesley College, which is known for its rigorous academic programs. Her professional journey includes significant experience in customer success roles, notably as the Head of Customer Success at Ylopo prior to her current position at Trustpilot.2

Role at Trustpilot

In her role at Trustpilot, Imogen is responsible for ensuring that clients derive maximum value from the platform, which involves managing relationships and providing support to enhance customer experiences.5 Trustpilot's Customer Success team focuses on helping clients navigate the platform effectively and achieve their business objectives through its services.

Imogen maintains an active professional network, boasting over 500 connections on LinkedIn, which underscores her engagement in the industry and commitment to professional growth.2