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Ilya Vedernikov
Senior Voice Support Engineer – Citi
Ilya Vedernikov is a seasoned IT professional with 15 years of diverse experience in projects, financial and people management, implementation, installation, and support across various IT domains such as networks, call centers, PBX, and voice recording.
He possesses a strong skill set in TCP/IP network troubleshooting, Cisco routers, gateways, switches configuration, voice systems, network design, systems administration, and solving complex, cross-functional issues under high pressure.
Ilya is known as a results-oriented team player with exceptional communication, time-management, interpersonal, organizational, and planning skills. He is self-motivated, a quick learner, and stays updated with new technologies through continuous study and training.
His expertise lies in voice (legacy and VoIP) and network concepts, routing and switching protocols, packet filtering, bandwidth management, and optimizing Quality of Service.
Ilya Vedernikov holds a degree in automation and telematics engineering from Perm State Technical University.